Akhela offers consultancy, support and development for reorganization and rationalization of ICT infrastructures and for their management process. In order to do so it makes use of innovative tools which allow to measure with high precision different parameters of the functioning and the usage of the systems. The obtained results have a positive impact on efficiency and flexibility level of ICT systems, on their costs of infrastructure and on their management costs, thus making it possible to obtain assessed TCO improvements of up to 30%. In order to support this offer, Akhela has developed strong competences on virtualization and presents itself on the market with a steady experience with primary customers in this field. Akhela’s IT optimization offer concerns two specific areas:

Data center automation
Akhela’s solutions allow:

• automation of provisioning and change management activities (operating systems, middleware and applications)
• log and auditing of all carried out operations
• rollback possibility
• configuration standardization
• configuration compliance
• compliance to ITIL and Sarbanes-Oxley best practices
• IT support to the real business needs

Akhela also offers a Superconsole for monitoring and managing all IT tools in an integrated way thus obtaining a single picture of the events’ impacts on business.

Managed services
Akhela, thanks to its strong experience in managing outsourcing services, is able to offer quality services for managing complex infrastructures or part of them. Our competences and infrastructures allow us to guarantee suitable service levels to our customers, employing a well organized and experienced organization, thus assuring a better operational result and a remarkable cost saving. Management services can be supplied in different ways, according to the customer’s needs, starting from the full outsourcing of the whole IT system, to the remote management of part of the customer’s infrastructure or a second level specialist support on architectures managed directly by customer’s technicians.